Operations Assistant – Full Time (Indeterminate)

Key responsibilities include:

• Delivering great customer service to occupants (staff and clients) quickly and efficiently.
• Handling various building maintenance issues, office setup requirements and minor repairs.
• Conducting daily and monthly building inspections and addressing any identified deficiencies.
• Improving cleanliness and curb appeal of properties on continuing basis.
• Oversee TI’s contracted janitorial/cleaning services and advise on cleaning requirements.
• Completing winter property maintenance: snow and ice removal, salting, etc.
• Completing summer property maintenance: cutting or trimming grass in summer.
• Completing weekly property maintenance for all garbage removal, recycling, etc.
• Assisting in the maintenance of building systems (HVAC, Electrical, roof, etc.).
• Maintaining and sourcing supplies and materials required for day-to-day operations.
• Providing an emergency response to alarms, floods, water issues, tenant issues, etc.
• Dealing with building security issues (locks, alarms, etc.) as required.
• Keeping UpToDate the equipment, fleet, and property maintenance logbooks.
• Maintaining TI fleet vehicles (routine maintenance, tires, repairs, etc.), ensuring TI fleet vehicles are maintained, clean and safe to drive.
• Participating on the Joint Occupational Health and Safety Committee, leading regular fire drills for TI locations and monitoring all areas to ensure a healthy and safe work environment.
• Troubleshooting and responding to routine IT and other technological issues.  
• Working flexible hours to address facility and property concerns (including afterhours or on weekends).

Qualifications

The ideal candidate will have knowledge of electrical and plumbing systems, maintenance equipment, procedures, and techniques; the operation of heating and air conditioning units; Inuit culture, values, traditions, and Inuit Qaujimajatuqangit.

Excellent interpersonal and communication skills, time management skills, administrative and organizational skills, basic financial management skills, computer literacy skills and customer service skills are necessary.

The ability to prepare maintenance schedules and coordinate service provider calls, meetings, etc., perform routine maintenance and repairs, lift items more than 50lbs, comply with operational policies and procedures, codes, and regulations, and work occasional evenings, weekends, and overtime hours to fulfill the operational needs of the organization are all requirements of the position.

High School diploma and post-secondary education or training in facility or property management or in a related trade is preferred. Three years’ experience performing a related role in facility, property, or maintenance management is required. Training in WHMIS, Fire Safety, First Aid and CPR is an asset. Previous experience working with the Inuit community is an asset. Fluency in English is required and the ability to communicate in Inuktitut is preferred.

A driver’s license and acceptable driver’s abstract is required.

A combination of related education and work/life experience may be accepted.