Wabano is looking for two Community Wellness Navigators to join our Mental wellness team, who will support Indigenous community members in connecting to various services for the kind and competent care.
The ideal candidates will be knowledgeable of both community and mainstream resources. And will be able to help reduce barriers to accessing wellness services.
The roles will have a focus on the following areas of service delivery:
- Supporting community members in accessing the services they need for their wellness journey;
- Quality case management and follow up with clients and internal and external service providers;
- Case conferencing to ensure community members with multiple support services are moving towards the goals set by the community member.
You are the right person for this role if you understand how to communicate with clients and service providers to develop a plan of care and connect people to the resources to optimize their wellness. And you are able to incorporate culture into the work you are doing and advocate for your clients in a respectful and professional manner. In addition, you have a strong understanding of Indigenous community experiences with accessing services such as Healthcare, Mental wellness, or Legal support.
Reporting to the Navigation Team Lead in the Mental wellness team, the Community Wellness Navigator’s responsibilities includes:
CLIENT SERVICE & SUPPORT
The Community Wellness Navigator supports Wabano and the community by
- Establishing relationships with staff in the various departments and external organizations including CAS, Hospitals and other service providers
- Provide kind, competent, and safe care for community members
- Liaise with service providers to ensure a smooth referral process for the client
- Advocate for client needs when there are barriers to their care
- Maintain the confidentiality and privacy of all community members accessing services
- Network with Indigenous and Non-Indigenous agencies
Document the story of the way you support the client’s wellness journey in the internal database using service and cultural codes.
- Enter all encounters in the database in a timely fashion
- Succinct case noting entered within 24-48 hours of service delivery
- Document any internal or external referrals to support the clients healing journey
- Complete monthly reports using the template provided
Support some key programming as an integral part of the interdependent (interdepartmental) matrix within Wabano
- Assist with functions such as Gala, Symposium and AGA, and community events such as Pow wows.
- Participant in professional development for continued improvement of skills and knowledge
Qualifications and Skills
In addition to the case management and navigation skills, we are looking for people who have:
- Social Services Diploma or Bachelor of Social Work or related field with a minimum of 2 years of experience in a similar position;
- Good interpersonal and case management skills; able to work flexibly with a variety of population groups and treatment settings;
- Understanding of systemic racism and its impacts;
- Client service orientation;
- Experience and skill in application of a variety of screening and assessment procedures and tools;
- In-depth knowledge of local, regional and provincial Indigenous and non-Indigenous services as well as strong knowledge of local partner sector services and access procedures, including mental health, housing, and primary care;
- Demonstrated ability to communicate effectively with Indigenous people, including a sound knowledge and understanding of the issues that impact on their mental, emotional, physical, and spiritual health in contemporary society;
- Demonstrated cultural competency in working with First Nations, Inuit and Métis communities;
- A nonjudgmental, inclusive, and positive attitude towards people who are experiencing problematic substance use, and other issues;
- Ability and skills to recognize and manage the signs of a client in crisis;
- A demonstrated ability to exercise strong decision-making skills and deal with unpredictable situations;
- Experience/knowledge of hospital settings and their policies, procedures and processes.
$50,000 – $55,000 per year + Benefits
Why Work at Wabano
- Collaborative and Supportive Work Environment
- Group Health and Dental Insurance
- Employee Pension Plan (defined benefits) with matching contribution from Wabano
- Employee Assistance Program
- Four (4) weeks paid vacation time
Please submit your application to email@example.com. Application materials include a cover letter and resume. This opportunity will remain open until filled, so tell us your story early!
Successful applicants will be required to provide a criminal reference check to work with a vulnerable population and a recent driver’s abstract.
In order to ensure the safety of our staff and the clients that we serve, we would also require the successful applicant to provide proof of their fully vaccinated status against COVID-19.
Wabano is an inclusive and equitable organization, encouraging applications from qualified women and men, including persons with disabilities and members of visible minorities. The position is open to all qualified applicants, although preference will be given to candidates of Indigenous ancestry (please self-identify in your application).Wabano is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for an employment opportunity or interviewing, please advise if you require accommodation.
We thank all those who apply. Only those selected for further consideration will be contacted.